Confirmed Service Customer
I told you I had extended service insurance with OX Care before you checked my 2003 Ren. Buick Transmision and service eng. light soon light. Transmision checked ok. you didn't mention the light then I was told OX won't pay for the testing sos I paid the $380. and the car rental. That night I called OX Care and discovered you did not even send it in. OX Care told we they would have paid for both the service and car rental if they had bin informed. thanks for nothing.
William R.
ALLIANCE,
OH
Business Response
Hi, we regret to hear that you had this experience with us. Please know we are doing everything we can to look into this situation. If you have any further concerns please contact us at 330-680-3074
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