Confirmed Service Customer
Called service to find out about the trouble with my corvette transmission. They told me that I had to make an appointment to have it checked out. After I paid 166.00 they said that there was a service bulletin on that transmission and the fluid had to be changed. Checking into this problem I found out this was a known problem. They knew what the problem was when I called and should of told me then that the fluid needed changed and not charged me to have it checked out.
Ruth B.
LOUISVILLE,
OH
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (330) 823-1100 to discuss your concerns, as your satisfaction is of utmost importance to us.
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