Confirmed Service Customer
I took my car in June 11 after a 3 hour wait finally said I was leaving they were on phone waiting to get okay to fix told me part be I. Friday they world call no it is June 20 call and get told they will call Monday to set up appt then following Friday I call part still not in I called next Friday found out part cam in June 15 set a date to fix told 45 min to hour to fix 2 hours later the lady come in and said it is done they are rude and very uncaring it was awful
Patricia B.
SEBRING,
OH
![2022 Chevrolet Equinox 2GNAXXEV1N6120182](https://inv.assets.ansira.net/evox/color_0640_032/50177/50177_cc0640_032_G1W.jpg)
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (330) 823-1100 to discuss your concerns, as your satisfaction is of utmost importance to us.
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