Confirmed Service Customer
This entire interaction started in July of 2023. A part was initially ordered, but no one contacted me when it came in. The part was sent back. When I called them about it in October, I was told that the part would need to be ordered again. I was finally contacted on 1/26/24, and got the part replaced on 2/1/24. There were no issues with the service.
Fred B.
SALEM,
OH
Business Response
Thank you for reaching out to us. We regret to hear about the situation you have described. I would love to speak with you about this interaction you had with our dealership, We strive to make your interactions with us as seamless and convenient as possible. you can call or Email Me anything from the information below have a great day. Mike Parrilla Service Manager Lavery Automotive Sales and Service E-mail - Mike@Laverychevy.com Direct Phone - 330-680-3074
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