204 Reviews Found
Confirmed Service Customer
Repair seemed to take a long time. Not a big problem but I���d like to have updates as work progressed instead of having to call to find out what���s going on.
Frank S.
ALLIANCE
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Confirmed Service Customer
The employees at Lavery���s are always friendly and professional. I give them an A+.
Linda M.
LOUISVILLE
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Confirmed Service Customer
Had a problem with my truck and Lavery found the problem and fixed it! Thank you to the Lavery Team!
Michael C.
CANTON
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Confirmed Sales Customer
We have had a good relationship with Glen and the paperwork was quick and we just love our new Chevy Trax it's so easy to drive and see out so much better we thank You for the opportunity to own our new car!!!
Nancy C.
MINERVA
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Confirmed Service Customer
Over 2 hours for a simple tire rotation and oil change.
Daniel R.
ALLIANCE
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (330) 823-1100 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Friendly, professional service. What I���ve come to expect at Lavery���s.
John M.
Alliance
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Confirmed Sales Customer
Everyone was very professional and friendly. We will definitely return Lavery. Greg was super and a joy to deal with
Janet B.
ROOTSTOWN
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Confirmed Sales Customer
I have always enjoyed the opportunity to speak with my car family, instead of feeling the atmosphere of the 'business ~ customer' relationship which can a feel little cold in other car dealerships.
Douglas B.
ALLIANCE
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Confirmed Service Customer
Very professional. And customer service is the greatest
Audrey B.
ALLIANCE
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Confirmed Service Customer
My service advisor Daniel did a great job communicating with me through the process of my van getting fixed. Appreciated the work that was done to solve my van's electrical and brake issues.
David F.
MINERVA
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Confirmed Service Customer
Called service to find out about the trouble with my corvette transmission. They told me that I had to make an appointment to have it checked out. After I paid 166.00 they said that there was a service bulletin on that transmission and the fluid had to be changed. Checking into this problem I found out this was a known problem. They knew what the problem was when I called and should of told me then that the fluid needed changed and not charged me to have it checked out.
Ruth B.
LOUISVILLE
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (330) 823-1100 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
I took my car in June 11 after a 3 hour wait finally said I was leaving they were on phone waiting to get okay to fix told me part be I. Friday they world call no it is June 20 call and get told they will call Monday to set up appt then following Friday I call part still not in I called next Friday found out part cam in June 15 set a date to fix told 45 min to hour to fix 2 hours later the lady come in and said it is done they are rude and very uncaring it was awful
Patricia B.
SEBRING
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (330) 823-1100 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Sales Customer
It���s the greatest!,, everyone goes out of there way to give you the best service .Ganni is the ���BEST���
Bruce P.
CANTON